Better Than Expected...

11 years ago today was by far one of the worst days of my entire life.  What took place the night before and the result that was caused was so devastating I'm not sure I can bring myself to really type about it.  I've only spoke about it with a few chosen people, it's just so personal.  Am I holding on to anger and bitterness in this situation? No. I've let go of that and moved on as far as this goes.  It's just that the memories break my heart sometimes.

If on that day, you had told me I would be here happily married to a good man with 4 children, I would have doubted it to ever happen. I felt as though all my dreams were crushed.  I wasn't even sure I deserved to be happy as I must have done something to deserve all the horrible things that were taking place. (I later woke up and realized I did nothing, whatsoever, that would justify what had happened to me.)  I questioned God as to why he was allowing this all to happen, to strip my motherhood from me before I had even held a child in my arms.  To have the person who was supposed to care for me more than anyone betray me and cause such pain.  It's all so clear now, though.  I will never forget my Grandma telling me "Just give it time, you're going to look back at this, and while it's still going to hurt, you are going to be so happy it happened now instead of later. It will all make sense then."  Thank you, Jesus, because she was so right.  (She almost always was, after all.)

Some things I've learned, whether directly through this circumstance or during reflection in the time since, are:

• That there is truth to the statement God will never give us more than we can handle.  
• While trials I've been through over the years have been pretty tough, there is always going to be someone who is worse off.
• Even when I feel all alone, as though no one even hears my prayers, Jesus is there.  Just waiting for the right time. 
• Abuse, miscarriages, deceit, betrayal, & infidelity are all horrible hurtful things, but putting faith in God can almost make you forget the pain of it all.
• There is nothing like finding your true love, and NO ONE should settle for less than the best.  If you can see yourself living happily without them in the future, then it's probably not meant to be.  As my Aunt told me, "If in 10 years you don't see them, don't waste your time now."

Will I ever forget February 23rd, 1999?  Never.  Have I grown from what happened?  Yes.  Life has been so much easier since I was able to stop, look back, and see the big picture... and while it was tough at the time, it's only a memory now.  Besides, it just makes Heaven that much sweeter... And now here I am, with a great marriage, amazing husband, and the best kids anyone could ask for.  All is much better than expected... as a matter of fact, it's a dream come true.

Sad & Unfortunate Memory...

Sunday, June 04, 2006 3:46 PM

Apparently I have the potential to be a Smooth Criminal... Current mood:  aggravated Category: Life    Because I have a black man in my car from time to time. Yes, you read that right folks... Here's the rundown... Cory and I were driving ALL OVER THE FRIKKEN WORLD yesterday. Having a good ol' time. We were driving through Santiago Canyon, discussing my theory on Rocks being stupid, throw boys at them and so on. (Not that deep of a conversation, don't worry, you didn't miss anything.) We decided to continue on down Chapman Ave. to In N Out to grab some tasty deluctibles. Well, we're almost there, & I have not done a single thing illegal.  Out of nowhere, this guy is on my tail. I just drive like normal. About 2 miles, on my tail. Literally. Finally, pulls me over right in front of In N Out. By the time he finally got to my window, did he tell me what I did wrong? NO. HE LOOKED IN THE CAR AT CORY. Oh yes, my friends, he did. I have never seen racial profiling THIS bad ever. He goes through the whole spiel of license and registration. I didn't have my license, because if you know me, I lost it last week. He didn't care that the car wasn't in my name. He didn't care that I didn't have proof of insurance. He was more concerned as to why I was in OC and why I was letting a black man riding in my car. Wanted to know exactly how long we had known eachother, how we knew eachother, what friends we shared, etc. Now, here's the kicker, he thought I had to be way older than 24. Um, I may have been a little haggered, but that cut deep. Do I look like a frikken prostitute? I know Cory doesn't look like a drug dealer, etc . Something in my gut told me the reason we were pulled over, and everything this cop said made it perfectly clear. So badly, that when he was gone I turned to Cory and stated. "I'm sorry, but did we just get pulled over for having a black guy in a white girl's car?" I felt so sick. :( To make it worse... THE HUGE RATS, YES RATS, OUTSIDE OF IN N OUT ON CHAPMAN IN ORANGE. Good thing the cop didn't hear that I was playing Whitney Houston. Would have been worse if he had gone through my music collection. Janet, Jacko, Whitney. Lil' Jon, Usher.... Might have been able to balance with the Def Leppard  & country though...

Note To Self...

Dear Angie,

When you are going to post a blog full of songs that creep you out, but yet you love so much... first of all, include them all.  How could you forget this one?



Second, after writing the blog, don't sit and watch stupid suspenseful movies with Bobby.  He already made you watch another cheesy one earlier in the day. Why watch another?

Third, when you are laying in bed quietly thinking to yourself of your "To-Do" list for the next day, do not be startled by how creepy Bobby's random sudden laugh is when he remembers a silly occurrence with your son earlier in the day.  There is no reason Bobby's laugh should scare the crap out of you now, you've been hearing it for years.  Just because you are laying there in solemn and out of nowhere this loud eerie noise and breath tickle your ear, you should still not have the crap scared out of you!

Fourth, why would you be surprised that Bobby would take every chance for the 30 minutes following the occurrence with the laugh and the scream to scare you?  You should know better!  Though you were right to not let him fall asleep before you.

Fifth, make sure you tell Bobby "Happy Valentine's Day".  Give him a big hug and kiss. Also be sure to tell him you love him.  Thank him for letting you sleep in and making the most delicious scrambled eggs you've had.  After all, he knew you were on a low calorie diet and took extra measures to make the entire meal healthy.  He's such a swell guy.  Going to all that trouble and even leaving 14 videos on your facebook wall while you were sleeping.  You are, most certainly, the luckiest girl in the world!

Love,
Angie

P.S. Next time you go to the store, could you please remember to pick up a shower cap? Thanks.

Creepy...

Just felt like making a public proclamation of some of my favorite songs, that just so happen to be creepy...



Okay, I love this song... and I love Stryper. (Yes! I said it! Gotta problem?) I can't put my finger on the reason why this song gives me the creeps though. But just in the same way that some people will watch a scary movie to feel scared even though they hate it, I listen to songs that creep me out. Maybe that is why sometimes I find myself playing this song on repeat for an hour or so...



I don't think this song needs an explanation. If a guy told me he wanted to be my mother, I think I would have ran. Then again, a lot of my ex's were really strange... and rather creepy... maybe I should seek therapy.



This song gives me the heebee jeebies, but I have to hear it once in awhile. (Please note: Commentary & emails on what this song may or may not say backwards and how Christians shouldn't listen to it is not welcome. Been there, thanks.)



This song makes me cry, in a sad scared way, but I love it! (I know Kathy loves it, too!)



The first time I heard this song, I was listening to the radio as I was falling asleep. I was awake for HOURS after.



Even before Bobby came along, these two songs were those types of creepy songs I loved. They're just that much more creepy now...




As I'm writing this blog, my friend/sis Emily posted this one on Facebook. I completely forgot about it! Creepy, though not as much as others. Mostly funny, silly. Gotta love it, though you really don't want to...



I think the title of this song, and the tune, are enough to creep anyone out. How I love it so, regardless...



Stalker, much? Yeah, definitely. Still catchy!



Apparently it's impossible to embed "The Kill" by 30 Seconds To Mars. I think this is my favorite creepy song... here's the link.

The Police: The godfather's of creepy songs...







It's quite possible this song was written by someone who was a seasoned stalker. Obviously not as seasoned as Bobby's ex-girlfriends, but seasoned. Seriously, who in their right mind would sing this? Obviously, your baby doesn't want to be found. Still, it's one of those songs that when, way back when - once upon a time, I had a desk job it would play in the background on KOST or KBIG and I would be more motivated instantly. I also walked around the rest of the day with it in my head. Totally creepy. I would love to hear a "devotion" of this song on the radio, just to hear what a real life freak's voice sounds like. (Wait, I just remembered... I worked for years to get away from freaks. Don't need more, I'm good.)




Now, I don't dance... but this song makes me dance...



Once again, a song that is impossible to find that can be embedded. This has to be the most popular love song... ever. Heck, I won't lie, it was played at the reception at my first wedding. LOVE THIS SONG! But listen to the lyrics... seriously? Click Here!

Awww... who doesn't love this one? One of mine and Bobby's favorite on the creepy list...



This one always makes me want to run away and hide in a closet while I cry and pray for safety... but once again, I'll hit "back" on the player and listen to it a few times before I move on to the next.



Bobby feels I should include this one... so here you go...



I used to love this song. Thank you, Geico, for ruining it for me. :(



Ewww...



And yet another...



And another...



LOVE this one...



Ohhh yeah. Can't forget this song...



I absolutely love this song... but once again I can't place why it gives me a creepy feel...



This song creeps me out, but just because when I was younger I believed the urban legend that a woman was murdered while it was recorded... Click here for urban legend info...



Well, I think that is all I have for tonight... expect a sequel to this blog in the future... Or don't.

UPDATED: Just to add this one. Can't believe I forgot it!

If Only...

Once upon a time I was a different person.  I rarely doubted anyone.  I took each person for what they said they were.  I forgave most simply because they said they were sorry for some of the most hurtful heartbreaking things that had been done to me. And I dropped everything at a moment's notice to be there for friends who needed me.

Sadly, like most people in this world, I have changed.  I was hurt, deeply, in several different instances where those that I loved and considered dear friends betrayed me in one way or another.  I didn't change overnight, it was after being hurt repeatedly to different degrees by various loved ones over the course of years and allowing the hurt and frustration to build up.  

In trying to move past the pain, I blocked out the memory, sometimes almost "deleting" the person from my memory to the best of my ability and pretending the hurt never happened.  "They're dead to me" I would so easily exclaim if someone asked me when I last talked to the person, proud of my hardened heart and letting the world know that my ego was not bruised but instead stroked.

Obviously, this is ineffective as the hurt is still there, growing, causing me to be doubting, flaky, and distrusting of others.  Besides, as soon as in some way or another whether by running across an old picture of different people, hearing another speak of them, or running into them the pain was quickly remembered as though a bandage was ripped away from the wound, taking the stitches with it and leaving all my anguish exposed.  I talk myself down from the anger.  "That person has no idea.  And look who I am now in spite of all they did to hurt me!  They have suffered such a loss to not know me any longer!  All of the happiness they claim to have now is fake, because they certainly don't deserve it. I dare them to attempt to do the same thing to me now.  They'd have another thing coming!"  Only to realize very quickly "They probably could care less about anything to do with me." 

And here is where it comes full circle...

The reality smacks me right in the face because I KNOW that there are people out there that I've hurt, whether intentional or unintentional, that I could care less about what is going on in their lives or where they are now.

Ouch.  "What kind of person am I?  That's just disgusting!  I wasn't raised to be this way!  Forgive and forget, love one another!"

It seems just in the last few months I've been tossed in with memories of many different past hurts and had to deal with them.  Sometimes so overwhelming, not understanding why, my only option was to cry and have a pity party.  Just a few moments ago I was asking God "Why do I have to go through all this, dealing with all of these people so close together?"  I wasn't even done asking when I realized it's because something needs to change.  I learned at a woman's conference I attended years ago as a teenager that in order to move past the hurt, grow from it, and heal you must forgive those that hurt you.  

Now, I'm going to be honest, as much as I say I forgive everyone for whatever they did to me, there are probably 2 or 3 that I don't want to forgive.  1 of those people I forgave for one of the worst things a person could do to another mother only to be betrayed nearly the same way all over again months later.  I realize that forgiveness doesn't mean I have to be friendly, but just the simple act of letting go of the hurt and sometimes anger seems impossible. Why should that person be forgiven for such a horrible thing?  I guess the answer is simple, because if I don't I'm living in sin and as long as I carry this burden around I'm going to be unhappy.  I don't want to be this person who doesn't take people for their words, doubts every single persons motive for being nice to me, assuming every friend I have secretly hates me.  Why should everyone in my life now pay for the sins of those that were in my life in the past?

If only everyone had a stamp on their foreheads to state whether they were trustworthy, and meter to show just how real or fake they really are...

That's not how it is, though.  This is real life.  Time for me to pick myself back up, again.  Time to dust off my genuine smile, and know that people are being nice to me because they simply like me, not to dig up dirt on a myself, a friend, or family member.  Time to take people for their words, and not second guess every other statement.  

It might take a little time, and that's okay.  I'm damaged, but through forgiveness of others and forgiveness from God, I can be whole again.

Thar Be A Storm A Comin'...

If you're curious as to why the annoying title, click here.

For those of you that are in So Cal reading this, you know that we are anticipating yet another storm.  The clouds are rolling in, the air is chill, and visibility is less and less.

In the recent burn areas, more sand bags are being put out to prevent mud slides.  In the valleys and near reservoirs, county and city workers are putting out the "flooded" and "warning" signs.  For those with children who play outdoors, this is the time you would overlook the yard to make sure no toys were left out.  Farmers and other agricultural workers are taking the appropriate precautions with the animals, crops, and land.

We've all learned in the past that while the forecast might say one thing, it may do something completely different.  If I personally learned anything from living where there was true winter weather, it was to be ready should the worst happen.  If a blizzard comes along and you're going to be stuck in your home for days, you're going to want food.  I know where we are at now, there is a chance if a large rainfall happens in a short amount of time, getting out of our neighborhood is extremely challenging.  In those times, one needs to be sure to have all the staples and necessities.  Food, medications, candles, batteries, etc.

In life, we should always be prepared for emergencies.  For example, no one could have predicted just how much snow would fall in the San Bernardino mountains this past week.  Yesterday, there were residents and tourists stranded without food and gas.  I'm not sure how much could have been really done to prevent this situation, but if they had known, don't you think the area would have been well stocked?

We take all this attention to our homes and families when prepping for a storm... But what about our souls?  Are you ready for a storm?  Have you been spending time with God in prayer and focusing on him instead of what can wait?  I can say from recent experience, battling a storm with Him is so much simpler than without.  You can face the winds without fear.  You will no longer startle at the thunder or lightning. When the temperature drops, you'll be kept warm.  Instead of the raindrops stinging your face, you will find shelter.  And if the storm goes on too long, you'll be kept sustained and well taken care of.  Facing a storm with Jesus doesn't mean the clouds won't be on the horizon, but that the effects will not affect you as severely.

Thank you, Lord, for all of the storms you've brought me through this far.  Help me to be prepared for each one after by keeping you first in my life.

The Blog Nazi Says...

No blog for you! Come back 1 day!

Just Between You & Me

This morning, in the course of random thinking.  (It's a scary, but fun sport.)  I wondered how many people a long the way have I unintentionally hurt.  We've all done it, and everyone at some point has been hurt in this way.  And no, I'm not talking about sarcasm or passive aggressive behavior.  I mean flat out not realizing that your words or actions are hurtful to someone who either took it the wrong way or my brain/mouth filter having a momentary lapse.

Lord, forgive me for anyone I have hurt this way.  And if anyone reading at some point was hurt by something I said or did, I'm sorry.  I would never intentionally do anything to hurt someone, and believe me, if I were angry... you would know.  (Lord, forgive me for that also...)

This Just In...

Bobby has stated that I am a perfect Mom.  If that is so, I would guess I am perfect in general, right? RIGHT?!

Though I think he was comparing me to this freak (click on freak) and next to her, nearly anyone would look great....

Still, I'm just sayin'... Bobby said I'm perfect.

This blog will be kept on file for future references when complaints are brought up against me and my "perfection".

Note: On January 22nd, 2010, Bobby stated that I am perfect.

Thank you.

P.S. Isn't he HOT!!! I'm seriously one lucky woman to be married to such a perfect father & husband. ;)

Today Is The Greatest Day I've Ever Known...

This morning I woke up in a "mood".   I felt sensitive and vulnerable.

I know that some are affected this way by the weather, but I don't believe that was the cause of my outlook.  In fact, I'm feeling down that our rainy days are coming to an end soon.  I love stormy weather, and this week has just been great for me in that sense. I find myself dreading Saturday when it is forecasted to be partly sunny by afternoon.

I started off just annoyed to be awake.  I think we all have a day like that from time to time, right?  I didn't sleep well last night, and the fact that today was already here just really flat out ticked me off.  Then I checked my email and something that I wouldn't normally think twice about made me want to cry.  In general I was feeling down and discouraged, feeling as though doom and gloom were on the horizon. As I went on with my morning, I just kept thinking "I don't want today to be like this!"  I most certainly didn't want to be the cause of anyone else's bad attitude with my negativity, either.

When I was a little girl and a teenager, if I was feeling down, my Grandma would tell me: "Why should you be sad?  We have Jesus!  Read your Bible for a little while and I'm sure you'll feel better."  Grandma was also known for her love of Pollyanna and looking on the bright side.

I figured I'd give it a try this morning. I mean, I read my Bible on a regular basis, but what could it hurt to just stop and read and expect something to cheer me up?

How beautiful upon the mountains are the feet of him that bringeth good tidings, that publisheth peace; that bringeth good tidings of good, that publisheth salvation; that saith unto Zion, Thy God reigneth!

Isaiah 52:7

Now how does that not make you feel better, huh?  Makes it hard to have a negative outlook, I'll say that much...

And The Weekly Top 40!

So, I should probably do the smart thing and not write a blog while medicated.

But when have I ever been known to do that, HUH? ;)

It seems I've reached a point in my life where less and less I find myself worrying about what others think.  Now, don't get me wrong.  Let's clarify.  I still make an effort to not offend others and would never purposely do something that would cause someone to think less of me.  What I'm talking about is simply me being who I am, and not worrying what anyone else thinks of what my opinion, status, dress, spirit, wealth, size, etc. is.

It has taken me over 28 years to get to this point, and let me just say it is oh so liberating.  To just be myself without an apology, ahhhh.  I must thank my husband most of all for helping me to this point, but that's not to say a lot of others haven't been there for me either.

And now I'm going to post this blog, as boring as it may be, and not worry for a single second what anyone else thinks about it, because it's my blog. HA! So there! ;)

I Can Relate... Kinda...

The last few weeks we have had a little friend hanging out in our back yard. I don't know for sure what kind of bird it is, but it keeps me up. Eventually, every night, I end up humming this...




Which, in turn, is making me relate completely to this...



I hope and pray this bird finds some reason to move to another location soon. Falling asleep before 3am would be nice. Why it doesn't affect Bobby or Tommy is beyond me!

P.S. Crystal, I need my Failure To Launch dvd back... lol

Feel Like Laughing? Crying? Throwing Something? Cleaning Your Entire House Top To Bottom?

I hereby declare this pregnancy hormone awareness day!!! (Go through the videos in order for full effect...)

First, the song Bobby sang to me the night we got married. I know, awww... It just happened to be playing in the limo, and being nervous he sang along. This song always just makes me smile.




Now, to make you sad: You have to watch them in the exact order... Better yet, look them up for better quality versions...







Stop what you're doing! Put down the knife! Do NOT slit your wrists! "But why?!" You ask? "WHY did we have to go from happy to sad in 1.2 seconds flat?" I'll tell you why... Because that's what it's like! Not fun, is it?

Now, cheer up and watch this:



Fun! YAY! Happy! Weird, creepy, silly, but HAPPY!

Everyone getting on your nerves?





Angry and ticked, huh? But at least you feel vindicated... Don't be mad at me! I could have used a lot of worse songs just to make you feel anger! Trust me!

OK, Ignore the weird graphics...



Naturally, you worry just what that baby will look like...



Then you remember, everything will be fine...



Besides, if you're having one of Bobby's kids at least, it's inevitable...





That was just strange, and you can't explain it. You don't feel bad, but not quite like yourself either...

But who cares, you're STARVING!!!!



Now you're feeling sleepy...



What just happened? Why is it every time you fall asleep you wake up more confused? Stupid pregnancy dreams...




WAKE UP! You're nesting! Time to CLEAN!



Your husband thinks you are most certainly and definitely CRAZY!



Would not be complete without this...



Who doesn't feel happy and complete after hearing "Hysteria"? Oh yeah, that's just me... anyways...

And now, for at least a few moments...



But, here you are, and it is well...



And now, you have officially experienced a full mood swing. Congratulations! Were you truly pregnant, you would feel this way CONSTANTLY... never ending... it's such a beautiful process, isn't it? That's why to your husband you dedicate this:

You're So Vain, You Probably Think This Blog Is About YOU!

Thank you to Kathy for the idea of the title of this blog some time ago...

So, I must admit in public now that I am slightly obsessed with make up, even though I don't wear it every day. Yes, I still keep it all in a caboodle (purple marble with a hot pink handle) and it contains mostly eye shadows & eye liners. I wouldn't say I'm vain though... If anything I have a low self esteem that I battle with every single day. I just wanted to use that blog title idea, lol.

Speaking of vanity, why is it such human nature to assume that when you read something that refers to the "general you", one must assume it is personally directed at them. Vice versa, why do some people say that something is not directed at anyone but the general public, but it is actually directed at one single group or person?

Why, as humans, and I do mean the general public here... I AM NOT TARGETING ANYONE! (Ahem, don't be vain...) do we feel the need to be so mean and/or cruel to others just because they hurt our feelings or we disagree? Everyone has been guilty of it at some point in time. Most know when to stop and not drag things on. Naturally, everyone has a right to vent or be upset... But, by golly, I've known some people who carry things on and out for so much longer than necessary. Why?! Do you not feel that you are valuable enough as a person to deserve being happy? Such bitterness only drags one down. You aren't hurting anyone but yourself as I'm sure the others don't think much of it, and you're certainly just depressing yourself.

Another vanity topic...

What is with the obsession with weight during pregnancy and postpartum? I swear it is so much more now than it was when I had Jeff and Becca. Then again, maybe it's because I was in another part of the country and not in Southern California. I've been blessed to only gain 4lbs so far with this pregnancy (I started out a little heavy as I was still working on losing weight from my pregnancy with Tommy... and it was the holidays... and Bobby and I had put on some "marital bliss" weight right before I got pregnant with Tommy...) but I've heard of women DIETING or obsessing over calories during pregnancy! Heaven forbid you not be skin and bones after you deliver! Surely, you MUST wear your jeans 3 months after delivery! What will you do if you don't ever fit into a size small again? What will everyone think if you have a slight pudge on your tummy or thighs 6 months after your baby is born? And to still have that weight 2 years later? WHAT A TRAGEDY?! Why don't people think of the tragedy that is a sick newborn? No one wants to think about the pain and suffering a premature infant goes through... What about brain or physical development being damaged due to your "ego"? Grrr... some people should never be allowed to be parents.

I could go on and on with this... but I think I've already let my hormones say enough. I'm going to shut up... NOW!

Well, now, isn't that better?

So, what do you all think of the new look?

Since according to my tracker I have a, well, what do I call them... "person" is a nice way to put it I guess... that likes to read and re-read my blog way too often I was worried that their eyes might tire out from looking at that bright white background when they spend so much time going through all my posts on Bobby and snooping on what we're up to. Since it's not as fun as sending late night drunken messages on myspace, I'm afraid that she would get bored. Wouldn't want that to happen, now, would we? Then again, I guess they could just mind their own business and finally move on YEARS later. Nah...

Also, I think this is prettier. More "Angie like". Especially for when I get into a "state of Angie". Much more fitting!

Feel free to let me know of any suggestions you all might have... and not just on my layout either... ;)

I really don't like jerks...

I think the following letter I sent to AIS just now explains all that needs to be said. "James" is probably worried to leave work tonight with fear that I'll be sitting next to his car with a rifle yelling "You want me to PAY for your mistake? NOOOOOOO!!!! You must PAY!" Maybe I should seek anger management? Hmmm... (I wasn't that bad...) ;)

A few moments ago I called in to the billing department with a question about my bill (this is what seems like the hundredth time I've had to call your company in the last few weeks) and was dealt extremely rudely with by "James" from the moment the call began. He actually felt the need to inform me that I was calling into a call center as though I was stupid. Being that my husband runs a call center of a different type, I couldn't believe that this talk and attitude would be tolerated, especially later in the call when he basically told me that nothing could be changed about the situation even though it was no fault of my own (I was told this a few weeks ago when dealing with the situation that lead to this one...) and that I had the freedom to take my policy elsewhere. I'm very thankful to the supervisor who quickly fixed things with my situation, but am very angry with the way "James" handled things. I don't spend my money with your company to be treated as though I don't matter... I'm about to purchase another vehicle in the next few days and now I'm concerned about how things will go when I need to make changes to my policy to accommodate me. Will there be more confusion and second rate service? If it weren't for the supervisor who took care of things my current policy would already be cancelled and I'd be shopping around with the competitors at this moment. I'm very disappointed and I hope this doesn't happen again. I've complained already to enough people of the problems I had before due to Western United's mix up. I'd hate to let them know that AIS has let me down also.

Thanks,
Angela Schott

Unfortunately I had to shorten it to 1000 characters due to their comment box. Oh well... here's what I condensed it to... a little less angry but it makes the point.

Today I called in to the billing dept for what seems like the 100th time I've had to call your company in the last month with a question about my bill & was dealt rudely with by James. He actually felt the need to inform me that I was calling a call center as though I was stupid. Being that my husband runs a call center, I couldn't believe that this attitude would be tolerated. Later in the call I was told that nothing could be done about the situation, though it was no fault of my own; that I had the freedom to cancel my policy. I'm thankful to the supervisor who quickly fixed the problem. But, I don't utilize your company to be treated as though I don't matter. I'm about to buy a 2nd vehicle. I'm concerned about how things will go when I need to make changes. Will there be more confusion & second-rate service? I'm shocked & I hope this won't happen again. I've told enough people of the problems I had before due to Western United's mix up. I'd hate to say that AIS has let me down also.

I still can't get over how rude he was. I'm not one to make complaints usually, but this time it felt pretty darn good! So good, I had to blog about it so my one reader would see it! (Love you Kathy!)